Card Chargeback Guarantee

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Overview

Sardine can guarantee merchants against fraud liabilities on card transactions. The losses associated with card fraud, are not usually passed down to the consumer, as major card networks facilitate the reversal of unauthorized transactions if the consumer disputes it with their issuer - these are usually called “chargebacks”.

Since merchants absorb much of the liability associated with cards, they have a vested interest in implementing the tools and technologies to monitor the vast quantities of card transactions processed each day, and filter the ones that seem suspicious and pose an eventual reversal risk. Sardine has developed proprietary card transaction fraud-specific machine learning models that assess he riskiness of a given card purchase, either online or offline.

This model can be combined with Sardine’s no-code rules engine to pick up on granular and complex patterns and tuned overtime to increase its detection accuracy to provide an optimal trade-off between stopping bad transactions while allowing good transactions to go through. Sardine can offer liability protection against fraudulent card charges to merchants and help merchants smooth out the variability in cost associated with card chargebacks.

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Next Steps

Contact us to schedule a demo and get access to our Integration Guides and API docs.